Privacy Policy
Effective Date: April 14, 2026
1. Introduction
VL Agency LLC ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you use our website or communicate with us, including via SMS/text messaging.
2. Information We Collect
We may collect the following types of information:
- Contact information: name, phone number, email address, and business name when you submit a form or contact us.
- Communication data: messages you send us and your preferences regarding how we communicate with you.
- Usage data: information about how you interact with our website, including browser type, pages visited, and time spent.
- SMS consent data: your opt-in or opt-out status for SMS communications.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services.
- Send appointment reminders, consultation updates, and service notifications (if you have opted in).
- Send marketing messages about special offers, discounts, and service updates (if you have opted in).
- Improve our website and services.
- Comply with legal obligations.
4. SMS / Text Messaging
By opting in to receive SMS messages from VL Agency LLC, you consent to receive text messages at the phone number you provide. You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at agency@vlagency.co.
Message and data rates may apply. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
5. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties.
We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided those parties agree to keep this information confidential and use it solely for the purposes we specify.
We may also disclose your information when required by law, to enforce our policies, or to protect the rights, property, or safety of VL Agency LLC or others.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information, subject to applicable laws.
- Opt out of marketing communications at any time.
- Opt out of SMS messages at any time by replying STOP.
8. Cookies
Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us: